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516 Steele Hill Rd, Sanbornton, NH 03269-2605. We take guest feedback very seriously and always request that any problematic experiences be brought to the attention of management during a guests stay so we can try to assist while guests are on property. Sounds good until you realize you go from a king bed to two full size beds. Though we did not any young kids with us, we did swim in the very nice pool complex in the west wing, played some racquetball, ping pong & golf, and walked some scenic trails. I was shocked and just stared at it, both scared and confused-wondering if somebody was playing a cruel joke on me. My husband and I were both tossing and turning so much we decided right then and there we would only stay one night, even if the 2nd night was free, we were too uncomfortable to stay.The song and dance was just that. Thank you for taking the time to leave us a review and for your rating of four stars. We apologize that you were not satisfied with your recent visit to Steele Hill Resort. I am glad the desk was able to respond with some remedies for the situation. We hope you will give us another chance to provide you with a more satisfactory stay in the future. I stayed in the west side hotel room 7B,, on top of the hill with just myself and my daughter. How This Works. Does Steele Hill Resorts have any great views? We went back to the reservation building to ask for a room that looked like the pictures on the website, but nothing was available. We are happy to hear you were able to get the chance to enjoy the panoramic views and resort amenities while you were here. However, it was a surprisingly positive place. I learned Our specter crew has this haunt in processing and will be updating its information shortly. We are pleased to hear that you had a positive experience with our pool attendants and appreciate your kind words about them. Thank you for your loyalty to Steele Hill Resort and for taking the time to share your feedback from your recent stay with us. We would also like to thank you for your feedback on the indoor pool area, we are happy to hear that you found it clean and comfortable. Event Promotions Representative - $1000 Sign-on Bonus 08/9/2022 - Promotions. I also need to add that there is no where to eat within 25 min drive so you either have to make that drive or go to the "restaurant" in the hotel which is like two workers hosting, servings, and probably cooking your food while you sit in an event room. We appreciated the additional feedback regarding our hiking trail network and we are in the process of working on our onsite trails and will be sure to update our site map as soon as possible. The lack of tubs is why I docked a star. The fitness center is a recent addition to the resort and it has been received rave reviews from guests.Thanks again for choosing Steele Hill. It was late so we didnt get to enjoy any. We were in the west end nearest the pool. (See attached picture)Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. 5PM - 8PM | $5 Children 13 and under | $10 Adults and children aged 13+ Our Haunted Hike is open to the public as well as Steele. Top Haunted Houses 2022. gross exceptions (long hairs clinging to goop on the wall), but even then pretty depressing. And he doesn't want anyone else to, either. And of course, the view and scenery were fantastic. This is the version of our website addressed to speakers of English in the United States. Sincerely, Rob Robillard, General Manager, Decent accomodations, terrible sales team, The rooms and service were nice enough. Website. We are currently discussing a project to completely enclose this space during the next budget cycle. This is the version of our website addressed to speakers of English in the United States. Check out our State Frights to find the scariest places in your state. Thank you for taking the time to review your most recent stay at Steele Hill. I can assure you that we will take all the lessons learned in reviewing this stay and use them to continue to improve our customer service going forward.Sincerely,Rob Robillard, General Manager. Will 100% be back again! . I turned to look at my daughter real quick, about 3 seconds passed and I looked back out the peak hole and the figure was GONE. I can assure you that I will review your feedback with the other managers in order to improve the overall experience for future guests.Sincerely,Rob Robillard, General Manager. Simply stunning. Please see our partners for more details. amenities and no one could help because guest services was closed. We are so happy to hear that your accommodations and our amenities were perfectly suited for your party during your visit. I am happy to hear you found the room both clean and comfortable on arrival. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Stayed for a weekend away with the kids. It sounds like your introductory stay was a mixed experience. Management and sales should really look at how potential owners see the facility upon check in. On top of that when you check in for the session, you are greeted by clerks that ask you (while in line with other people) what your salary is. As far as considering our property a pit we would have to disagree as all of our team members work very hard to make Steele Hill an enjoyable vacation destination for our guests. more. It sounds like the pool was a big hit and you also got to spend some time in our new fitness center. We realize how precious family vacations can be these days and we appreciate your business. Rob Robillard, General Manager at Steele Hill Resorts, responded to this review. The resort was selected as an RCI default because places we wanted to go were unavailable. There were about 15 other seats available. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. The pool was okay, but we walked in darkness through hallways to get to it. I miss the days when customer service existed and they would try to keep your business. Here the Indians, like those of Vera Cruz, seemed favourably disposed: 'the Salvages often visited us kindly (fig. We did not participate in laser tag or golf, but both are available. Uncomfortable beds? During the week we were there, the resort was re-paving the parking area, which made it very inconvenient for all (no compensation offered), and a golf hole was under renovation, which made for an 8-hole course.Overall, we had good time at the resort and would recommend staying there to our friends. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. We did make significant efforts to minimize the impact of this project including putting up a temporary fence and flowers to hide the area from ground level. I wish this was easy to write. We found all the resort personnel to be very friendly and immediately responsive to any of our requests. When our kiddo would be sleeping in the main room with the a/c we would want our door closed a bit for privacy that means we get no a/c. 2nd for the pool/water slide area. I will let the head chef and manager know that you acknowledged their efforts.Thank you for staying with us at Steele Hill Resorts. Once we confronted him, He asked us if we were using the fireplace, we were, and he said he was checking. There isn't much to do at the resort. There is also an indoor Amenities Center that features year-round access to pools . Listen to ghost stories that will make your spine tingle. Even though I wasn't as thrilled with the place on my return visit, there are still many positives. I booked over the phone and it was $411 total which was expected. Review tags are currently only available for English language reviews. Those things (no matter how pretty the new construction is) sets a bad tone. We apologize that we did not deliver an ideal hospitality experience and hope that you will be willing to give us another chance in the future. It sounds like you stayed in our West hallway, which is currently undergoing some major renovations including new large format commercial windows for better weather proofing and additional light, I can honestly say these are significantly improving the hallway space. Find your perfect getaway to New Hampshire. I am reading reviews clean, beautiful where are those units and how come as a owner we are not put in those units. I personally oversaw the creation of this accommodations page to ensure guest had an opportunity to fully understand the different inventory that we offer up at Steele Hill. The Joseon Dynasty intended to enhance its communication . From Steele Hill Resort's unforgettable mountain-top vistas across the lake-dotted landscape to the Summit Resorts central location that embraces the region's historic attractions and hospitality spirit to the Center Harbor Inn's idyllic, beachside getaway on . We appreciate your business and do hope you will consider staying with us again for next years bike week event.Sincerely,Rob Robillard, General Manager. Ralph Cutillo Purchased the property in 1968 and ran as a popular vacation spot. I think it also stands out due to it's location and views of the lake. Many travelers enjoy visiting Meredith Historical Society (8.1 miles). This provides us with a substantial amount of flexibility to match room layout and amenities to our guests needs, but it does require the trade-off of having an extra door to access the unit. Hopefully you would reconsider staying with us again and I am sure our reservations staff could find a suite to better fit the needs you described.In terms of the lack of maid service you indicated during the stay. I have 2 kids (who witnessed this final interaction by the way, and yes we talked to them about how not to treat people afterwards) so I don't deal in or with ultimatums. The Lake House at Ferry Point. I am writing this review not to hoping get the money back, but to share with you, so that many of We went to Whales Tale Water Park at the end of June, 2021, and filled out a wining contest form of some kind of free stay. The original resort building has a cedar shingled look on the outside that many guests view as rustic, some guests feel that this means the accommodations are older. Throughout the pandemic we unfortunately had to temporarily close some of the onsite amenities but we did notice that the saunas were able to open on the second day of your stay with us for you to enjoy. I can assure you that we care deeply about the comfort and satisfaction of all guests visiting the resort, whether they are rental guests or our timeshare owners. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Even when he was in he never called up to us at all. Restaurant had good views and food was good (chicken parm and spaghetti).Cons Steps leading to the room were constantly wet, which is a bit of a slipping hazard. Ask cavedwellerwi about Steele Hill Resorts, Ask NHTraveler81 about Steele Hill Resorts, Ask Kassandra B about Steele Hill Resorts, We compared the lowest prices from 15 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 20 websites, Super 8 by Wyndham Tilton/Lake Winnipesaukee, We compared the lowest prices from 17 websites, Holiday Inn Express & Suites Tilton - Lakes Region, an IHG Hotel, We compared the lowest prices from 18 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 10 websites. There were many other seats available, and breakfast was ending in 30 minutes. We are delighted to hear that you had a great experience and that your room was clean and had everything you needed for a successful vacation. Address: 516 Steele Hill Rd, Sanbornton, NH 03269, USA. The gym was quite nice for a hotel. Our full time activates director does a great job organizing events to introduce guest to the abundance of nature around the resort. The first thing I did was check out the place to see what we had to work with. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. WIF. We were given a 2 bedroom in Steele Hill West. Restaurant on-site is opened year round. Not a big deal, but there is also a major difference in accommodations. Free Timeshares. The south hotel units are part of a lock-off suite for the 1 bedroom south units. We also reviewed the phone recording to see if the reservationist mentioned that you were in the East building and not the South Building. It looked like it hadn't been cleaned in ages. Are any cleaning services offered at Steele Hill Resorts? In terms of the room, I understand your concerns about the construction. Steele Hill Resorts. In 1976, he opened the property with the timeshare concept making Steele Hill one of the 1st resorts to pioneer this concept in New England. The price is $211 per night from Mar 16 to Mar 17. Taxes and fees that are shown are estimates only. So I called them 2 days later to cancel the reservation. Ask maryellenc602 about Steele Hill Resorts, Fantastic Resort for Families, Even Those Without Kids, Ask kristengQ3516GK about Steele Hill Resorts. What are some restaurants close to Steele Hill Resorts? The view was of a parking lot. SAF. Wolfgang Van Halen doesn't want to watch a recreation of his late father Eddie Van Halen's final days. The first night upon staying in SH East side, Room 221, I knew something was off. I will take this feedback into consideration. However, for $400+/night, we would expect greater attention to detail in terms of enforcing the quiet hour rules and maintaining a reasonable amount of pool towels for guests. per night. The walls are also extremely thin. There is no way a person could have exited that quickly and without making any noises opening the doors with the key card. . These units have been through a recent renovation cycle in the last 3 years. Her apparition has been seen by many guests, and the inn has been featured on TV's Ghost Hunters. We got a news letter saying due to covid they are doing deep cleaning!!!! Correct . Im sure this place is great in the summer or would have been great if our kids were there, but as two adults visiting in the fall, this resort was horrible. We have been owners since 2005, we used the amenities because we lived close but moved to Florida, we came for our very first visit as a couple. We would highly recommend this resort to anyone! The sofa in the living area also folded out into a bed. So we went in and opened the windows. Made for a cold trip back to our building! Concierge 09/19/2022 - Concierge. Claim your listing for free to respond to reviews, update your profile and much more. Moreover the toilet was so close to the wall you had to sit oddly, oh and I cant forget the crusty dried booger above the toilet paper roll left on the wall, or the toothpaste running down the wall next to the sink. Most staff weren't very helpful. Read more, 509 Decatur St, New Orleans, LA 70130, USA, New Orleans, Louisiana is a city that has to be directly experienced to be believed. Sincerely,Rob Robillard, General Manager. It is a bit out of the way though. So I called them 2 days later to cancel the reservation. Swiping my key card three times on three doors over a distance of 15 feet to get into my room was also a bit irritating in spite of the high level of security it offerred. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. But they're offering a weekday 3 day 3 night stay for $250. I am glad you enjoyed the views looking down on the lakes and it sounds like your visit to the restaurant was very positive. But overall we really enjoyed it. Steele Hill Resort Sanbornton, New Hampshire 6.6 miles from Hill, NH. Thank you again for your feedback and we hope to have the opportunity to make your 17th stay with us even better! The gym was quite nice for a hotel. This is the version of our website addressed to speakers of English in the United States. 3 out of 5. Year round, FrightFind brings you closer to all things scary nearby. The first night we all heard a girl screaming at different points in the night while we were sleeping. I took my kids to the ice castles (which was great) and planned to stay at the Steele Hill resorts. Manchester-Boston Regional Airport. We hope that you can give us another opportunity in the future to improve your opinion of us.Sincerely,Rob Robillard, General Manager. We were staying as part of a promotional package to decide whether or not we wanted to become members of the resort. Every room at the resort has a balcony with spectacular views. In 1978 he was joined by his youngest son William and his oldest son . Fitted with a garden, swimming pool and hot spring bath facilities, Spring City Resort offers accommodation in Beitou. The pool, although smaller than we had expected, was still very fun. So I called and they said yes definitely a two night minimum stay. Sincerely, Rob Robillard, General Manager, Hotels near Lakes Region Community College. Our south building offers great rooms with fantastic views. Pay $0 for a timeshare at Steele Hill Resort. More. What an amazing sunrise photo that you were able to capture, thank you for sharing! We take these matters very seriously and will speak with the proper departments and work to improve in these areas for future stays. We stayed in a two bedroom townhouse. Steele Hill Resorts is a breathtaking wedding venue in Sanbornton, New Hampshire, ideal for seasonal wedding celebrations. Shell Vacations Club at Crotched Mountain Resort . Pool Towels: There were no clean towels available on the morning of January. 960 reviews. I will also let the food and beverage manager know that you had a positive experience while dining at the Hilltop Restaurant.In terms of the wet stairs and construction, June was uncharacteristically rainy in New Hampshire. Sincerely, Rob Robillard, General Manager, My husband and I spent a week at Steele Hill to do some leaf peeping this Fall. Read more, 139 T M Wentworth Rd, Lebanon, ME 04027, USA, Route 202, Henniker, Merrimack County, NH, United States. Even though my room in the South Hotel included a king size bed and a jacuzzi tub, I found it to be on the small side, even though I was the sole occupant. At Steele Hill Resorts we offer a variety of room types and I stand behind the quality of all of them. There was a door behind it, which required a key card to open as well as the 7A door, so I would have heard the key card being swiped in addition to a door opening if the figure were to exit. Self parking is free. We apologize for the inconvenience with the hot water, but we are glad to hear that it was quickly fixed by our maintenance team. After I verbally consented to pay the $59, they emailed me the confirmation letter. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. Review tags are currently only available for English language reviews. yeah, still smelled like sewer. What food & drink options are available at Steele Hill Resorts? We did have to go outside for the pool. The furniture was probably from 1901, the room smelled musty, there was paint chipping off the walls, a brown stain on the ceiling, stuff under the bed from past guests, a pop tart wrapper on the floor in the bedroom and a toilet that barely flushed. Our guests praise the breakfast and the comfy rooms in our reviews The sledding was solid. We do offer a variety of units with larger layouts and single door entry. Please see our partners for more details. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You see this type of stuff in the movies and on paranormal/ghost hunters tv shows, but when you actually experience it for yourself its crazy. They took $20.00 off my bill the next morning. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. From our 9 hole executive golf course to the indoor amenities . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. After driving right to the resort (dont follow GPS, use the resorts directions), we found everything as advertised. The ghost of a 12-year-old girl named Laura who was killed in a fire in the 1800s is said to haunt the historic 1875 Inn, once called the Tilton Inn. This problem will be resolved as we plan on putting a new roof on the facility in September.I am sorry to hear that you did not find the room arrangements satisfactory. Yes, guests often enjoy the mountain view available here. This resort has NO elevator and no one to assist with luggage. The bathroom shower curtain bar was totally rusted out. If you have a story related to this location, please share it with us below or contact us.