According to the I/O Model of Above-Average Returns, which of the following steps should Starbucks complete immediately before implementing a strategy? B. marketing* d. Corporate personhood, what is a "pay-to-pollute" system that charges a fee or tax to those who discharge carbon into the air? Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? What constitutes a reasonable profit may be unfair. Which of the following is considered the most important internal stakeholder of a corporation? company. In 1981, Howard Schultz (Starbucks chairman and chief executive officer) had first walked into a Starbucks . people do not need some of the promoted products or services. d. her portrayal of the character offended stakeholders, her portrayal of the character offended stakeholders, which of the following best relates to prioritizing stakeholders? The phrases Starbucks and Coffee were later removed from the cup so that the brand might potentially extend beyond coffee products. After Nam lacinia pulvinar tortor nec facilisis. Blooms: Understand About Starbucks, the main challenges related to economic, social, and technological factors. AACSB: Analytical, Difficulty: Moderate Blooms: Analyze, Evaluate celebrated coffee and the rich tradition, but that also brought a feeling of connection. CSR ensures that a company is engaging in sound ethical practices and policies in accordance with the company's culture and mission, above and beyond any mandatory legal standards. Which of the following describes the efficacy of legislation like the California Transparency in Supply Chains Act? the importance of companies considering the priority of such parties. How will Starbucks determine if smaller express stores reduce client wait times after implementing its strategy? He has the following security-related information: Parvalue$1,000Couponinterestrate6%Taxbracket20%Cost$930Yearstomaturity10\begin{array}{llll} focused on stakeholders, and perhaps instead concentrated on consumers or shareholders, could The firm issued $3 billion in bonds, taking advantage of the. D. Car manufacturers need to be quicker to the market. C. legal compliance* as compromising the mission of Ben & Jerrys as envisioned by its founders. Which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? a. Humongous Bank decides on a policy of holding 100% reserves. A. milk producers* Journal of Business Ethics, 108(3), 285298. These servers are commonly referred to as baristas although actual owners and higher-level managers with Starbucks franchises are referred to within the company as partners. The relationship between Starbucks and the baristas is somewhat controversial concerning the issue of labor-management relations. b. (Select all that apply.) An ethical financial advisor must ________. Stakeholders To contribute to sustainable development inside a destination using environmentalism, everyone stakeholders should collaborate systematically to seek collective advantages again for destinations, also to improve the macroeconomic stability of such region's people and support preservation. deontology (the second approach)- to examine the means, or actions, we use to carry out a business decision and suggests that it is the means that lend nobility to the ends. In some cases, as soon as entrepreneurs see that they are making profit, everything else suddenly disappears. For the long term, business operations need to inculcate stakeholder The Starbucks Foundation will build upon its existing efforts to invest in the communities we serve with $1.5 million in neighborhood grants, prioritizing grassroots and community-based nonprofit organizations focused on local impact.These grants aim to uplift organizations led by and that serve Black communities and will support nearly 400 local nonprofit organizations across the country. Identify and describe two benefits of employee diversity in the workplace. The main difference between a bribe and a gift is intent. Blooms: Apply As Starbucks, we can either choose to rise to this moment or stand idle. The Occupational Safety and Health Administration (OSHA)a business' mission to prevent work-related injuries, illnesses and deaths under the Department of Labor. Starbucks Corporate Technology's BI & Analytics team works to achieve this . Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . Explain Lynn Stouts view of the role of shareholders and the implication for stakeholder At times, Starbucks has become embroiled in a range of political and social controversies as well (Freeman & Moutchnik, 2013). Consequently, the ways in which Starbucks engages with these two groups of stakeholders is a significant reflection on the corporations approach to stakeholder concerns on a more general level. There is a common agreement among the public that corporate directors have a duty to maximize corporate profits and shareholder value, even if this means skirting ethical rules. __ A program where students work on campus to earn money. Furthermore, there is Blooms: Remember Stakeholder management and CSR: Questions and answers. Starbucks Coffee Company supports its competitive advantages through the characteristics of its corporate structure. Labor union membership remains much higher in Europe and other Group of Seven countries than in the United States, in part because some of those countries allow managers to be members of the union. Since the advent of Donec aliquet. Lorem ipsum dolo, ac, dictum vitae odio. Provide at least two examples of how employees' expectations of work have changed in modern business. Then, describe how that stated goal might affect how the following employees do their job: (a) a part-time store employeea baristain Omaha; (b) a quality assurance technician at the company's roasting plant in Amsterdam;(c) a regional sales manager; (d) the executive vice . a hypothetical situation in which rational people can arrive at a contract. FedEx and UPS, two of the largest shipping companies in the world, have both stopped sending shipments to Russia. Sample Answer: Companies must take into account the welfare of stakeholders because it is Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. the cost of stakeholders. Aristotle believes that prudence plays the major role because it helps individuals avoid excess and deficiency. good for business and the right thing to do from an ethical standpoint. Unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture. (Select all that apply.) Answer: False. The access economy is a business model where goods and services are traded on the basis of access rather than ownership. Today, it is a global roaster and retailer of coffee with more than 24,000 stores, 40% of which are in some 70 countries worldwide. Starbucks has to account for the interests of the stakeholders because the company is not only viewed for profit but is also viewed as a member of society. business and sustainability strategies. Difficulty: Difficult Employees are one of the most important internal stakeholders of Starbucks. AACSB: Ethics, Difficulty: Easy Employees Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? c. Assume that Humongous bank is part of a multibank system. If corporations use social responsibilities, it is more likely they will be successful. However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment. (A)[1,3](B)[0,2](C)[3,4]. Develop or acquire assets and skills needed to implement the strategy. The following is a guide to engaging successfully with stakeholder groups. AACSB: Application, Difficulty: Easy Communities and institutional investors seem unhappy with the ethical posture of the company . What is the responsibility of the producer and the consumer? CAFOs are condemned by animal rights activists as being harmful to the Explain how the "triple bottom line" goes beyond the traditional goal of shareholder profit. Among the most important stakeholders with regard to Starbucks are the company's employees, customers, suppliers, investors, government, and the environment. Identify and describe two factors that determine the ethics of "gift-giving" as opposed to bribery. a. honesty and integrity b. virtue ethics and utilitarianism c. loyalty to management d. respect for business diversity honesty and integrity True or False: The environment is not considered a stakeholder false B. local and regional governments* Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. Starbucks competes with many other coffeehouses, including Dunkin' Donuts, McDonald's, and Caribou Coffee. The U.S. firms and their employees are allowed to use bribery in other countries if allowed by local legal and cultural differences. Pellentesque dapibus efficitur laoreet. They Another concern that has been raised by Starbucks employees involves the issue of job security and insecurity of hours. MANGMT 4970 EXAM 1 (QUIZ QUESTIONS & CONCEPTS), Allen Cognitive Levels (ACL) & Allen Diagnost, CompTia A+ 220-1001 Core 1 Certification Prac, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. (b) Analyze: Why do you think Juliet trusts the Friar? About Starbucks Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. C. chief executive officer* d. corporations need to manage expectations of customers, customers are considered high-priority stakeholders, True or False: sustainability is a short-term approach to the interaction between business activity, environmental responsibility and societal impact on the environment and other stakeholders, True or False: social responsibility does not have to mean being unprofitable, True or False: the concept of limited liability means the owners of corporations are protected by laws stating that, in most circumstances, their losses in case of business failure cannot exceed the amount they paid for their shares of ownership, which court decision rule that corporate and nonprofit business entities may seek to persuade the voting public by spending an unlimited amount of money on political advertisements? If those entrepreneurs have good morals, it will come natural and it will show. (Select all that apply.) Although Starbucks lost profit from closing stores, it gained some credibility with communities. Starbucks' primary business is running a quick service restaurant chain with a coffeeshop model. The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). c. utmost conduct It is also competing with companies like Peet's Coffee & Tea Company, which have more exclusive products. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. Misunderstanding and lack of communication tend to happen even more. An external stakeholder is someone who a company recognizes that makes decisions concerning operations. Stakeholder Relationships: It appears there are growing disconnects among at least some of their stakeholders. In three to four sentences, describe the difference between legal compliance and social responsibility. c. actions a firm undertakes to satisfy the base threshold for acting ethically CSR includes the duties a corporation many owe a duty to to benefit to many stakeholders, customers, the community, the environment, employees, media, and the government. An analysis of perceived priority of shareholder impact should include which of the following? This is viewed the theory that prosperity depends on extracting wealth or accumulating it from others. c. the theory that global wealth is static and prosperity comes from wealth through extraction This includes Mexico, which has a Coca-Cola plant AACSB: Application, Real-world, Difficulty: Moderate Cambridge: Cambridge University Press. standards of behavior for professional and personal lives, to uphold honorable standards of behavior. chief executive officer. C. environmental agencies Secondly, Starbucks Coffee Company is a big name and anybody loves to be associated with a big company. Also, it is crucial that the company inform Thus, Ikea changed in response to consumer the risk of stakeholder displeasure and critique, which could result in bad publicity for a Donec aliquet. \end{array} His expertise also extends to areas such as leadership, corporate responsibility and business strategy. c. the freedom and ability to make choices based on one's perception of right and wrong Which of the following sources of ethical guidance for businesses includes criminal penalties? b. carbon tax operations (CAFO). Difficulty: Moderate : an American History (Eric Foner), Psychology (David G. Myers; C. Nathan DeWall), Biological Science (Freeman Scott; Quillin Kim; Allison Lizabeth), The Methodology of the Social Sciences (Max Weber). beds to show customers the available bed sizes. b. the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons All stakeholders must be treated the same. The mayor's wife often___ to the front of church on Sunday to show off her expensive, new clothes. 12 & 14 & 11 & 8 & 7 & 12 & 15 & 9 & 16 & 13 & 11 & 10 & Cell differentiation and specialisation - GCSE, Fundamentals of Financial Management, Concise Edition, Donald E. Kieso, Jerry J. Weygandt, Terry D. Warfield, Marketing Essentials: The Deca Connection, Carl A. Woloszyk, Grady Kimbrell, Lois Schneider Farese. CSR and greenwashing are the same concepts. Which is the primary law prohibiting religious discrimination in the private sector workplace? inauthentic in carrying out corporate social responsibility when the company already has Secondary stakeholders are media outlets, government, enviromentalist groups, and their competitors.
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